Many challenges exist for IT departments in managing their operations. Especially in outsourcing situations, it depends on good coordination with the provider. We assist in creating performance incentives already stipulated in the drafted contract so current and future business requirements are fulfilled. When an operation is transferred, our consultants inside the project team make sure the risks have been analyzed and possible corrective action prepared.
That these far-reaching changes inside the organization are accepted is a key success factor. We help build management skills and avoid an exodus of key staff and knowledge workers.